1/13/2022 11:42AM CT
1/13/2022 Outage Resolved
Cause: unexpected increase in transaction log files which resulted drive reaching storage capacity.
Fix: manual backup of the databases and offloading of log files.
Prevention: backup storage path moved to third-party cloud storage.
FaxFinder Cloud System Notification
Incident Report for FaxFinder Cloud
FaxFinder Cloud has been made aware of a system wide issue that may be impacting customers.
Incidents being reported include:
FaxFinder Cloud System Engineers are currently investigating the issues and will provide an update on this incident as soon as possible.
Note: All inbound fax messages are being held in queue during this outage and will be delivered once symptoms are remedied.